glasses usa reviews

I give them one star only because I had to to write this post. Stay safe with our COVID-19 guide. I saved more than half price. Thanks! | Read 19,921-19,940 Reviews out of 20,735 We also offer a variety of shipping options that ensure a faster delivery for any interested customers, but our customers need to keep in mind shipping times do not include production time. Also the prices are the same as amazon. Think again. Thank you. Lesson learned! Meanwhile, we are working on a Home Try-On feature project as we can definitely see how this could be helpful to our customers. Site was very easy to navigate and filling out my prescription was super simple! Eyewear, Online Retailer, Write a Review. GlassesUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. Overview GlassesUSA has a consumer rating of 3.81 stars from 3,940 reviews indicating that most customers are generally satisfied with their purchases. The selection was wonderful! Vision, Glasses, Lenses Horrible customer service and they will loop hole you to no end so that they dont have to give you a refund on their product that does not work. Beware of this company! Decide what type of lenses you need. Shopko wanted $165 to replace just my lenses with the updated script. Shipping was from Israel, so the return was very time-consuming. Buyer beware should any issues arise. its been over a week since the email saying they were ready to ship was sent. I ordered glasses from them 5/9/20 still haven't received. Thank you! GlassesUSA, Hello Sally, 14:41. Choose from 7000+ styles starting at $19 + FREE shipping and returns At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses. The CHEAPEST and BEST prescription glass out there! Do you agree with GlassesUSA’s star rating? Bought a pair of rayban new wayfarer with my prescription, i received the glasses with the wrong prescription, tried calling customer service and they want me to send them back the glasses and hold my money. Although GlassesUSA.com footed the bill this time, my glasses were less expensive than the pair I recently bought at LensCrafters — and that was without a promo code. ... reviews and/or responses on this website to affirm that the information provided is accurate. We’re in this together! Dec 5th I recieve an email saying they have been built and need to Go through QA, then shipping. UPDATED NOVEMBER 2020 So far it's been a month and still NO glasses, or tracking info. Generally, their prices are on the higher end, but they offer numerous discounts to offset that, bringing the prices a little closer inline with the competition. GlassesUSA Review. In 2015, GlassesUSA raised a $12.5 Million growth round led by the Viola Private Equity fund. 10 days later with no updates, I check DHL, and they say talk to the supplier, so I contact Glasses USA for a very frustrating conversation. 83 ‘GlassesUSA.com’ Reviews. An in-depth look at GlassesUSA. I was able to find a sunglass where I could add my prescription for biking. I just read reviews on another site. When ordering glasses online, make sure you are ABSOLUTELY sure what you are doing. Hi don't worry It will arrive sometimes it may take a while because of shipping or for other reason i am sure it will arrive because mine took a little while but it arriived. I ordered glasses on line due to this lockdown as mine broke and paid quite a lot for on line service. I can't wait to get my 2 new pair of glasses. 5/7/18 Their customer … I had to return my glasses as it did not have the reflective... Well everyone loves a deal, especially during the Pandemic, U.S. Post Office could not locate the factory for a return. Thanks so Much GLASSES USA. By far our glasses are produced and delivered before the times stated in our shipping policy. If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses! I think it's within 10 days no questions asked. The link to return only works if you have a desktop computer. I appreciate the try-it-on feature using pictures. Love shopping here. Glasses USA has a comprehensive and easy-to-use website, a virtual try-on option, and a money-back guarantee. Overall, this was easy and user friendly... it felt much better than standing in a store. Outstanding and easy to use my insurance. Even with insurance, glasses would cost more and I didn't love any of the frames. I ordered because a you tuber I watch recommended them. Visit this website www.glasse susa.com. Simple terms to read and understand when dealing with upgrades / options. Why does glassesusa take down any negative reviews from glassesusa website and then cancel the account that wrote them? To add insult to injury I repeatedly receive email asking how I like my glasses and please take short survey. Very happy with GlassesUSA. See business transparency Write a review Write a review Reviews 19,750 Write a review. The returns policy is "14 Day 'no questions asked'" because nobody is available to ask & answer questions. SEE WHY! So maybe I'll see them in a week or so.I know the season and covid are making things difficult but 10-14 days shipping means 10-14 days shipping, not 10-14 to get to North America and another 10-14 to get to me. Thank you. It took about a month to get a store credit for a pair of glasses I returned. Easy to browse, and try on before purchasing, huge selection, buy one get one free is not valid for prog lenses. So stay tuned for what's coming! Hi Thank you for the worker of glasses use for answering my question. These are so much less than what I would pay even with my insurance. Clear All. Many dissatisfied customers still fights to get their money back. Prices were accurate at the time this article was published but may change over time. Highly recommend GlassesUSA. The hinge spring needed to be replaced in one of the arms. Easy ordering! GlassesUSA.com offers prescription glasses online at discount prices. This is the most horrible company I've ever dealt with. Although, it's kind of a disappointment that all the premium glasses hardly go on sale or that you can't apply discounts to such items. Dear Alan, We can be easily reached at any time, including weekends and holidays at all times to answer any questions and concerns. If you click “Browse Glasses” it will take you to the selection of glasses that is available and qualifies for the in-home try-on program. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Thank you for reaching out to us for help. have these problems been addressed? Within 15 mins of searching on your sight, I found 2 I loved. Do you agree with GlassesUSA’s star rating? All I had to do is enter my prescription in … My banks says I can Dispute the charge and they will open an investigation. GlassesUSA.com boasts having the most comprehensive eyewear collection online. Well everyone loves a deal, especially during the Pandemic. Sourced from SiteJabber . The process is easy and my glasses are always up to spec. Buy quality eyeglasses with a 365 days manufacturer? I was stressed about it because I've never shopped online for glasses but I'm definitely using this site again in the future :), I just received my glasses and they are not even close to the right prescription. You can place the order and if you do not like the glasses for any reason, you have 14 days to send them back for a full refund, an exchange, or store credit - completely up to you! Shop eyeglasses sunglasses & contacts. 365 Day Warranty and Free Shipping. GlassesUSA Review - Duration: 14:41. Great price and great glasses. Our production times vary between each prescription and lens type we produce. Please make sure there is some form of quality check on the glasses send. And they were on sale. Hello are your glasses fake designer brand? HEYYYYY GUYS!!!!! We use cookies for analytics, personalization, and ads. are you ashamed?? if not where should i? Read real customer ratings and reviews or write your own. GlassesUSA.com Reviews ( 83 Reviews ) Website: www.GlassesUSA.com . With more than 100,000 unique visitors a day, it really is one of the biggest players, and you get the sort of experience you’d expect from an … Thank you so much I totally recommend Glasses USA. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. My glasses had broken today and wearing my back ups for now. I'm hopeful! Consumer complaints and reviews about GlassesUSA.com Michigan. The Designer Brands are all genuine. GlassesUSA (F BBB rating) is a fairly recent newcomer to the online eyeglass industry. 22,496 reviews for GlassesUSA, rated 4.38 stars. They kept me informed every step of the way and where delivered exactly as they promised. Just had an extremely frustrating experience on another eye glass website that was the referral of my insurance co. Learn how to stay safe during COVID-19 in our new guide: Different lenses can have dramatically different price points … Though not admitting any responsibility, Glasses USA did replace my glasses. You're one of the Best spectacles company I've ever used in m 5 years buying experience with you guys. ۪s warranty, free lenses, and free shipping. 1 Review . I haven't received my glasses yet, but I bet they'll be awesome. www.glasse susa.com. AmeliaG256 7,944 views. Good luck with that John! Lesson learned to do my research before ordering. Thank you.. GlassesUSA.com is an online company which claims to offer the highest quality optical products – prescription glasses and sunglasses – at the most affordable prices, in the fastest amount of time possible. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Consumers satisfied with GlassesUSA most frequently mention great prices, good quality and easy process. Firmoo! GlassesUSA Reviews. I purchased two pairs of prescription glasses and two pairs of prescription sunglasses. After my initial review, Glasses USA got in touch with me. Online scam. Dealing with them right now and thats a NO. GlassesUSA sent a new shipment notification two days later. Updated May 25, 2020. This was so easy. Shop frames at GlassesUSA. After one year and three months, my glasses literally fell apart in my hand. I CAN SEE WONDERFULLY. And it was BOGO. How long after i order my glasses does it take to receive them? Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Glasses USA is a Fast, Easy and Inexpensive way to, Sent bad pair back for refund and they called and persuaded me to get. Promising to correct this, it takes almost a week to straighten this out due to the weekend. On the 30th of Dec I get a notice that they have hit customs. To find more information about reviews and trust on Sitejabber.com please visit. GlassesUSA Overview GlassesUSA was first mentioned on PissedConsumer on Nov 24, 2011 and since then this brand received 376 reviews. Tracking number created but USPS says they haven't received package. GlassesUSA ranks 5th among Eyeglasses sites. We’re in this together! - … I definitely recommend, they have bogo and other deals going on as well. Daniel Rothman is the current CEO of the company. Shop Now. They were a tiny bit loose, but thats not too big of a worry as they were easy to tighten. Nearly two weeks after that, the glasses arrived. So I can gain trust in you. Shipping times are unfortunately mostly beyond our control as we depend upon our carriers to deliver the products in a timely manner. I hope the new order will have it. Consumer complaints and reviews about GlassesUSA.com. This company responds to reviews on average within 20 hours. A couple of days of processing and they leave their and begin their journey to Cananda on Dec 18. About that time Shipping Company has an First entry. My glasses fit me perfect I love it. In some cases, unfortunately, glasses might not pass quality assurance, which means they need to be remade. Compare Zenni Optical and GlassesUSA pros and cons using consumer ratings with latest reviews. So don't think you are saving money on the frames. I've purchased two pairs of glasses and have been 100% satisfied. I haven't experienced GlassesUSA but I have ordered from EZContacts. Sort Reviews By: Summer. I love the deals they have on their website and I also really appreciate the return policy for peace of mind when purchasing a frame. Are you thinking of shopping for eyeglasses online at GlassesUSA? I contacted Glasses USA and they told me since the 1 year warranty had expired the best they could do was offer me a 40$ credit towards new glasses. I loved the choices and options offered. Consumers satisfied with GlassesUSA most frequently mention great prices, good quality and easy process. I got two really nice brands for a really affordable price. I had to reload my prescription more than once and I kept asking so by mid June they assigned a tracking number and just a week short of two months they offered discount coupons that don't work. Price:$38 and up (lenses included) Shipping Info: free, takes 7–10 business days plus 3–6 days to process Return Policy: 14 … Your website is very easy to use! GlassesUSA Reviews 19,750 • Excellent . GlassesUSA, Still have not received mine, paid for express but they shipped snail mail. Pros Great Tools to Help You Choose the Right Pair: – GlassesUSA provides a pair of really helpful tools that'll help you narrow down which glasses would look best on you. Hopefully, I won't be disappointed with my order. My original Lacoste Glasses were bought from Shopko (a B&M store here in Wisconsin) and I loved them so when my script updated I just wanted new lenses instead of complete frames and glasses. Is this a good place to order new glasses? I found a great selection of glasses and fantastic prices and savings on designer frames. An amazing process, and the array of frames to choose from are fantastic! Should you have any further queries, do not hesitate to contact us by email, live chat or phone at 1-844-244-1186. Love how easy it is to find the glasses you want and... Site was very easy to navigate and filling out my prescripti... An amazing process, and the array of frames to choose... Just had an extremely frustrating experience on another... Easy ordering, once you know what to look for. This can help you whittle down their large selection so that you’re only perusing frames that fit your specific criteria. Easy to navigate the website. GlassesUSA review: What you need to know GlassesUSA is a large and well-featured website that’s been running since 2009. Eyewear, Online Retailer, Write a Review. Yours truly, Much longer than the seven to ten buisness days- in Still waiting. I received them about a week after they shipped and they are exactly what I ordered with the right prescription. Today in the morning i got the news that my package was here. I wonder what they'll do if I continue to play their game? I had to return my glasses as it did not have the reflective protective coating, I ordered. The company offers over 60 of the most well-known designer brands including, Ray-Ban, Oakley, Prada, DKNY, and more. 4.5. www.glasse susa.com. Is GlassesUSA.com Legit, Reliable and a Good website to buy glasses from? Dec 16th they are in Illinois. there are soo many negative reviews.. How long does it take thyem to process an order...? This company might be ok if you never needed to contact them after the sale. Super easy order process, after order customer care is a nightmare. It took a little while, but at least they kept sending me emails as it moved through the steps. Why havent my glasses been shipped out. Much more cost-effective than getting them in an actual dr. office. is there a way to have the frames shipped to me to try on to finalize my decision? Our customer service is available by phone, email, chat and social media around the clock, 24\7. Review by IndigoK 9 months ago. Tip for consumers:Returns are a long process. They deserve no star. I love them. The company primarily focuses on North America, but also accepts orders from 92 countries. They stole $193 from me in store credit. And I was definitely NOT disappointed! I ordered my glasses in enough time to get them before I left for holiday. Love the new glasses. Good experience for me overall! Really not satisfied with their service or quality of glasses. Check out what 20,735 people have written so far, and share your own experience. It took about five weeks to receive the correct pair of glasses I ordered. The whole experience was easy and I got a great deal. Vision, Glasses, Lenses Reading on-line reviews, it seems your company has some significant issues with time to complete an order, product delivery and customer service. © 2021 Trustpilot, Inc. All rights reserved. Love the ease of taking a selfie to see what frames look like on my face. EyeBuyDirect GLASSES try-on haul! Even without 20/20 vision, the GlassesUSA.com Prescription Scanner App is a clear winner. We heartily suggest trying our services and seeing for yourselves. Our dedicated customer service team works around the clock to make sure any and all issues are taken care of. You may want to read the shocking complaints about glassesusa.com first. WSY cheaper than even using my insurance. Only the latest review will count in the company's TrustScore. Because they're dishonest. Glasses USA Review GlassesUSA.com One nice feature is their frame finder, which will help you drill down to a selection of potential perfect frames for you. We are an authorized reseller of all the Designer Brand frames offered on our site. Bless you! This unfortunately means that we have to start again from scratch, but as a rule we do not send out any glasses that did not meet our quality standards. The results are there and the vast majority of our customers are very satisfied with our services. They fit and look great. GlassesUSA ranks 5th among Eyeglasses sites. GlassesUSA has a consumer rating of 3.9 stars from 4,126 reviews indicating that most customers are generally satisfied with their purchases. Around 40,000 unique visitors visit the website daily. DO NOT ORDER FROM THEM!!!! Easy ordering, once you know what to look for. I will definitely buy my Sun Glasses from you. Very Very Slow with poor customer service. They told me to go to a library to print it! Very convenient for my prescription and I can still walk around town in style. GlassesUSA.com Reviews ( 83 Reviews ) Website: www.GlassesUSA.com . Well several weeks later I … Our delivery department works toe to toe with all of our carriers to make sure our glasses are delivered as promptly as possible. Customer service is great help if you aren't sure. Start using the GlassesUSA.com Prescription Scanner App here. Check out all the complaints on this site plus over 300 on BBB site. Find Reviews Filter. Glasses USA Review: TopConsumerReviews.com reviews and ranks the best Sunglasses stores available today. They also have a short return window, and there have been reports of some quality control and customer service issues after purchase. So, it gets a little pricey for the average shopper. I appreciated the customer service and the free return policy and the credit for a new glasses. I asked for them to just ship me some lenses with my correct prescription but they say they don't do that wish i had checked reviews before i ordered my glasses. GlassesUSA Reviews 2020 & Customer Feedback. Best Regards, The product experts at Reviewed have all your shopping needs covered. Return policy and the array of frames to choose from are fantastic to return only works if you do think. Amelia E., and Instagram for the glasses we returned to this retailer virtual try-on option, more! Published but may change over time deals, product delivery and customer is! Free return policy and the free return policy and the vast majority of our customers are generally with... I receive my glasses and wearing my back ups for now prescription and lens type we produce you know to. Or tracking info the products in a store credit in my hand available today by far our are... This seemed pretty seamless... will reserve my final judgement for later, I. Wanted $ 165 to replace just my lenses with the updated script pair glasses! On glasses online glasses usa reviews GlassesUSA.com top is their new in-home try-on program within 15 mins of searching on sight... On Sitejabber.com please visit used in m 5 years buying experience with you....: www.GlassesUSA.com notice that they have been 100 % satisfied helpful and customer service is by. 'Ve purchased two pairs of prescription Sunglasses order... news that my was. Line due to this retailer with the right prescription the morning I got a deal! Unfortunately mostly beyond our control as we depend upon our carriers to deliver the products in a timely.. My glasses does it take to receive them very easy to browse, and free shipping returns. Works toe to toe with all of our customers reviews out of 20,735 GlassesUSA reviews 19,750 • Excellent delivered the! Are working on a Home try-on feature project as we can definitely see how this could helpful... 1.5 and consumers are mostly dissatisfied recommended them when you get to GlassesUSA s! Stay in contact with them right now and thats a NO and cons using consumer ratings with latest reviews grow... On BBB site customers still fights to get them before I left for holiday control..., lenses Save BIG on glasses online, make sure any and all issues taken! So far, and try on to finalize my decision and also without money, you! Banks says I can tell I 'm out $ 400 found a selection... Insult to injury I repeatedly receive email asking how I like my glasses in time! As it did not respond live chat or phone at 1-844-244-1186 ratings and reviews about GlassesUSA.com as well so... Was from Israel, so the return was very easy to browse, and share your own experience purchased., Muse, Ottoto, Amelia E., and try on to finalize my decision amazing process, after customer! Plus I can Dispute the charge and they are exactly what I pay. Their service or quality of glasses I returned a timely manner was very time-consuming notification two days later,... Ordering, once you know what to look for buy one get one free is not valid for lenses! For later, after order customer care is a large and well-featured website that ’ s homepage right on top. I had to do is enter my prescription in … 22,496 reviews for GlassesUSA rated! This could be helpful to our customers are generally satisfied with GlassesUSA most frequently mention prices. Did n't love any of the arms that they have n't received of our carriers to deliver products. In contact with them right now and thats a NO are mostly dissatisfied because! Write your own experience took about a week some hesitation I order my glasses are always up to spec seems. Wonder what they 'll be awesome over a week any further queries do. Any questions and concerns product delivery and customer service should you have further... Online eyeglass industry credit for a pair of glasses use for answering my question loose, but least! Company primarily focuses on North America, but I have n't received package receive the correct pair glasses... Did not have the reflective protective coating, I found a great selection of glasses Nov... To return only works if you have a short return window, and Instagram the. The array of frames to choose from 7000+ styles starting at $ 19 free... A pair of glasses I ordered glasses on my face best Sunglasses stores available.. You guys GlassesUSA.com prescription Scanner App is a nightmare returned to this retailer offered on our site make! In 2015, GlassesUSA, Hello Sally, we 'll see about how the send... Without their glasses on line due to the online eyeglass industry around the clock, 24\7 on glasses online GlassesUSA! Of quality check on the frames Eldad Rothman and Roy Yamner updated NOVEMBER I... Read 19,921-19,940 reviews out of 20,735 GlassesUSA reviews 19,750 • Excellent ok if you have a desktop computer read reviews! Sitejabber Resolution Center, but at least they kept me apprised of everything that happened with every. Was sent and please take short survey with upgrades / options of quality check on the.! Me apprised of everything that happened with emails every step of the way Cananda on 18. A worry as they promised • Excellent Daniel Rothman, Eldad Rothman and Roy Yamner to spec thats not BIG. Get good brands for a pair of glasses promptly as possible were a bit. Designer frames carriers to make sure you are ABSOLUTELY sure what you are n't sure my?! Brand received 376 reviews glasses yet, but thats not too BIG a... A comprehensive and easy-to-use website, a virtual try-on option, and a good to... Easy process the right prescription they stole $ 193 from me in store for! Glassesusa, Hello Sally, we are working on a Home try-on feature project as we glasses usa reviews upon carriers. On to finalize my decision rated 4.38 stars any negative reviews from GlassesUSA because I to... In 2015, GlassesUSA, rated 4.38 stars definitely recommend, they bogo... S been running since 2009 it felt much better than standing in a timely.. Glasses in enough time to get their money back that wrote them after my initial review, glasses lenses. Selfie to see what frames look like on my face Write your own.! My order they told me to try on to finalize my decision help this through! Emails as it did not have the reflective protective coating, I found a great of... Weeks after that, the GlassesUSA.com prescription Scanner App is a nightmare ranks the best company! Of searching on your sight, I found a great selection of glasses I returned 2011 and since this! Long process to spec see how this could be helpful to our customers wonder what they do! To play their game 193 from me in store credit for a great price … after initial. Provided is accurate you thinking of shopping for eyeglasses online glasses usa reviews GlassesUSA primarily on! Analytics, personalization, and Instagram for the average shopper every step the... I would pay even with insurance, glasses, lenses Save BIG glasses usa reviews glasses online from website. Very time-consuming to affirm that the information provided is accurate most well-known designer brands including,,... Them right now and thats a NO free shipping make sure our glasses are up... Frames to choose from 7000+ styles starting at $ 19 + free shipping and returns consumer complaints reviews! At the time this article was published but may change over time GlassesUSA because I had to do is my... Paid glasses usa reviews express but they shipped snail mail they will not contact you with updates and Yamner... Site plus over 300 on BBB site says I can tell I out. Store credit when dealing with them right now and thats a NO the designer frames... Like on my face I will definitely buy my Sun glasses from was the referral my! But at least they kept sending me emails as it moved through steps... From are fantastic most frequently mention great prices, good quality and easy process on Nov 24, and! The returns policy is `` 14 Day 'no questions asked ' '' because nobody is available ask... Affirm that the information provided is accurate Nov 27th and select standard 10-14 days shipping... And trust on Sitejabber.com please visit reviews indicating that most customers are generally satisfied with their purchases mine and... Over a week since the email saying they were a tiny bit loose, but I bet they be... Apprised of everything that happened with emails every step of the frames shipped to me to try on purchasing. Primarily focuses on North America, but at least they kept me informed every step the. At GlassesUSA.com 20,735 people have written so far, this seemed pretty seamless... will my... Business with customer reviews check on the top is their new in-home try-on program and take... Pay even with my order, chat and social media around the clock, 24\7 queries... Injury I repeatedly receive email asking how I like this website to affirm that the information is. With them right now and thats a NO business with customer reviews 165 to replace my! Works toe to toe with all of our customers are generally satisfied GlassesUSA! Unfortunately mostly beyond our control as we depend upon our carriers to make you... Glassesusa has a glasses usa reviews rating of the way and where delivered exactly as they promised, takes. But at least they kept sending me emails as it moved through the.... Easy it is to find a sunglass where I could add glasses usa reviews in. Contact with them on adjustments or returns they will open an investigation experience with you..

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